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Accessibility Statement
Seven Bridges Property Management, LLC
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Effective Date: April 09, 2026

Last Updated:  April 09, 2026  

 

1. Our Commitment to Accessibility

Seven Bridges Property Management, LLC is committed to ensuring that our property management services, digital platforms, and client interactions are accessible to all individuals, including those with disabilities. We strive to provide an inclusive and equitable experience for every client and are dedicated to meeting or exceeding applicable accessibility standards.

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2. Digital Accessibility

We are committed to making our website, client portal, and digital communications accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Our ongoing efforts include:

  • Providing text alternatives for non-text content, including inspection report photographs and images

  • Ensuring all website and client portal functionality is available via keyboard navigation

  • Making content readable and understandable with clear language and logical layout

  • Ensuring compatibility with assistive technologies such as screen readers

  • Providing sufficient color contrast and resizable text throughout our digital platforms

  • Delivering inspection reports and documentation in accessible digital formats

  • Including captions and transcripts for any multimedia content

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3. Service Accessibility

We are committed to making our property management services accessible to all clients. Our efforts include:

  • Offering multiple methods of communication (phone, email, in-person, client portal) to accommodate individual preferences and needs

  • Providing service documentation, contracts, and inspection reports in alternative formats upon request (e.g., large print, digital text)

  • Ensuring that our Home Watch inspection reports are clear, well-organized, and easy to understand

  • Training staff to communicate courteously and effectively with clients who have disabilities

  • Accommodating scheduling needs for clients who require additional time or assistance

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4. Physical Accessibility

When performing services at client properties, our team is attentive to accessibility considerations, including:

  • Ensuring our work does not create barriers or obstacles at client properties

  • Communicating with clients about any accessibility concerns related to maintenance or improvement projects

  • Recommending accessibility improvements or modifications as part of our Home Improvement Contractor (HIC) services when requested

  • Coordinating with specialized accessibility contractors for projects beyond our scope

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5. Contract and Document Accessibility

All service agreements, HIC contracts (compliant with M.G.L. c. 142A), and related documents are available in accessible formats. We will work with clients to ensure they can fully review and understand all contractual documents before signing.

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6. Ongoing Efforts

Seven Bridges Property Management, LLC is continuously working to improve accessibility by:

  • Conducting regular accessibility reviews of our website, client portal, and service processes

  • Soliciting feedback from clients to identify areas for improvement

  • Training employees on accessibility best practices and disability awareness

  • Staying informed of changes in accessibility laws, standards, and best practices

  • Partnering with accessibility consultants and advocacy organizations as needed

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7. Known Limitations

While we strive to make all aspects of our services fully accessible, some areas may still be in the process of improvement. If you encounter any barriers, please let us know so we can address them promptly.

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8. Feedback and Contact Information

We welcome your feedback on the accessibility of our services. If you experience any accessibility barriers, have suggestions for improvement, or need assistance, please contact us. 

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9. Applicable Laws and Standards

This Accessibility Statement is guided by the following laws and standards:

  • Americans with Disabilities Act (ADA)

  • Section 508 of the Rehabilitation Act

  • Web Content Accessibility Guidelines (WCAG) 2.1, Level AA

  • Massachusetts accessibility laws and regulations

  • Fair Housing Act accessibility requirements

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